Getting and keeping your client’s attention April 9th, 2014 . by Mike Marchev
Here are three questions to ask yourself:
How Can I Add More Value To My Relationships?
What Makes Me Different?
How Can I Get and Keep My Client’s Attention?
The answer consists of only seven words. It’s true. And, I arrived at that conclusion after witnessing two recent events.
The first revelation came as a result of meeting a man at a trade show booth. After swapping business cards I told him that I would be getting back to him. When I called him the next morning, he said the following… “I never thought in a million years you would actually follow through. I thought your words were the typical sales chatter …. meaningless.” What did I do that was so exceptional? I called the guy back like I said I would.
The second instance was a bit more taxing. I answered the telephone when I heard it ringing. When I did, the voice on the other end quickly said, “So you actually do what you say you do. You do answer your own phone.”
I remember saying to myself, “You must be kidding?” In fact, these two fundamental customer service tenets have become remarkably rare, and I am sorry to say, they are very much a BIG DEAL. The answer to the bulleted questions above consists of just seven words: Do what you say you will do.
Simple? Yes. Profound? Absolutely. But be warned–you will find this to be easier said than done. But in the end, it will be very much worth the effort. Starting this week and for the next few…..oh hell, forever– do what you say you are going to do.
A well-designed creative video message will work FOR you 24 hours a day! Now with Cinsay, you can sell products and services, display printable coupons, capture donations, generate leads, and place link-outs all inside your Video Smart Store™ = POWERFUL!
via Increase Sales With the Power of Video.
March 27, 2014
I hope you can see the similarities here.
I cut and pasted this article from a browse session I had this morning.
This text refers to fund raising but I hope many of the suggestions and recommendations sound familiar. You have heard them all before … from me. Regardless of the objective, these habits work, if you only work them.
It is not hard to appear super human. Juat do what works.
I rest my case.
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