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I was reminded of this terrible disease again this morning from Jeff Walker. The few people who are not stricken with this malady can truly be considered “the exception.” Most people feel it is their God-given right to exercise the sure tell-tale sign that this disease is running rampant. Here are the two phrases: 1) “Yeah but …” […]

Having recently been introduced to a shameful statistic, I thought it timely to give you my opinion on this subject. See if you can swallow this dose of reality: When interviewed, travel agents believe they retain 78% of their paying customers. When interviewed, paying customers believe this number is closer to 35%.Let’s not quibble of [...]

“If you spend 5 minutes a day thinking of reasons to talk to your prospects and customers about things that might benefit or interest them (not you),  you will find it the best ROI you ever had.”  Drayton Bird

 I hope you can see the similarities here. I cut and pasted this article from a browse session I had this morning. This text refers to fund raising but I hope many of the suggestions and recommendations sound familiar. You have heard them all before … from me. Regardless of the objective, these habits work, […]

I’m referring to the US-Russia hockey match yesterday.  I was in the barber’s chair and asked “the man” to holster his scissors so I could focus on the shootout.  Eight (8)  innings of a shoot out after a scoreless overtime period … after a Russian 3rd victory goal was eliminated due to an equpiment malfunction.  Entertainment […]